[Important] Contact with creators regarding transfer of support funds

Thank you for always using Enty.
We are the Enty administration office.

We are very sorry for the inconvenience caused by the payment of the support fund.

For information regarding our company's cash flow situation and the payment of support funds, we contact the email address registered with Enty from the middle to the end of every month.

However, due to registration via Twitter, email addresses have not been registered, or you have received inquiries about email from our company that has been sorted as spam by your email provider.

From the viewpoint of the proper use and protection of personal information, the contact from the operation office is made only to the e-mail address registered to the Enty, and the contact by other means is declined.

We are sorry to trouble you, but we would like you to check the following information regarding the payment of the support fund again.

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§．How to Receive Mail from the Enty administration office

We have sent you the email regarding the payment of the support fund from the following email address.

We are sorry to trouble you, but please set up your mail provider so that you can receive mail from both domains "enty.co.jp" and "enty.jp".

• [e-mail]
• [e-mail]
• [e-mail]
  *The domain of this address is "enty.jp".

*** CAUTION ***

Depending on the mail provider you are using, there may be cases where spam mail is set in a part that you cannot set by yourself.

Please check with your email provider to see if you can receive emails from the above email address.

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§．To Enty users who have registered with Twitter

There are some users who have registered for Enty via Twitter and are active as a creator but have not registered their email address.

In this case, you will not be able to receive notification emails when you receive messages not only from the operation office or the support desk but also from support users.

We are sorry to trouble you, but please register an email address where we can contact you on the MY page.

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§．Inquiries about the payment of support funds

We have received many inquiries about the timing of the installment payment of the support fund. We are very sorry to have kept you waiting so long.

We will inform you of the payment period by regular e-mail from the middle to the end of every month, so please kindly wait for a while.

In addition, due to the many other inquiries we have received, we will respond to your inquiry regarding payment timing with this notice. Thank you for your understanding.

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[ Contact us ]
Enty SupportDesk Inquiry form
https://enty.zendesk.com/hc/ja/requests/new