Thank you for using Enty service.
Kindly please let us inform you our Business hours.
About the New Year holidays
We will be closed for the New Year holidays according to the following schedule. Any inquiries received within the time frame will be answered after the start of operations in 2021.
We apologize for any inconvenience this may cause you, and thank you for your understanding.
Year-end and New Year holidays: December 28, 2020 - January 6, 2021 (JST)
*Even within the above period, we accept inquiries from the inquiry form at any time.
Enty Support Desk Hours
The Enty Support Desk has the following system for receiving inquiries from customers.
- Reception hours : 24 hours from the inquiry form
- Business hours : Weekdays 10 o'clock - 17 o'clock
- Staff: We have several dedicated support desk staff.
*Inquiries received outside of the above hours and on our company holidays will be answered on or after the next business day.
※*As a general rule, we will reply to your inquiry within 72 hours from "support@enty.zendesk.com".If you do not receive a response from the support desk after a period of time, your email may have been SPAM processed.Please set up the above email address and contact us again.
[Contact us]
Enty SupportDesk Inquiry form
https://enty.zendesk.com/hc/ja/requests/new
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