[Ended] Notification that there has been a problem with the payment

[2020/08/17 Updated]

The problem has been resolved as of August 15, 2020.
We sincerely apologize for any inconvenience this may cause to our users.

We have confirmed that due to this failure, we have been experiencing a forced suspension of support.
Please refer to the following article for details.

[Notice] About restoration of Suspended Support Due to Failure
https://enty.zendesk.com/hc/en-us/articles/360047654912

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Thank you for your continued use of Enty.
This is a notice from Enty SupportDesk.

We are currently investigating the cause of the credit card payment problem.
We apologize for the inconvenience this may cause, and we will let you know as soon as the problem is resolved.

Involved customers

All users

Involved features that will be repaired

• Registering support
• Purchase past posts
• Charging Enty Points

*The following features are available as usual

• Registering support by bank transfer(Japan Only)
• Stopping support on MY page
• Viewing the posts provided for the plan you are supporting

About maintenance

We are currently performing maintenance in a non-disruptive manner.
If maintenance is to be carried out in the future, we will notify you by adding a new note to this article.

[ Contact us ]
Enty SupportDesk Inquiry form
https://enty.zendesk.com/hc/ja/requests/new