A. We answer all inquires within the business hours below.
Reception hours: 24 hours by Inquiry Form
Business hours: 10:00 – 17:00 from Monday to Friday
Staff: Customer Support staffs take care of inquires
*We reply to inquires being sent on Saturday, Sunday and Holidays after the following business day.
*We reply to all inquiries within 72 hours as a general rule. In case of no reply from us after 72 hours passed, the reply could be judged as a spam mail due to your email setting.