[Failure] Notification of a problem in which image data is not displayed

[2022/10/11 17:30 update]

The investigation and repair of the cause of the event in the title have been completed.
This incident has been confirmed to be caused by SSL, and has been corrected so that this incident will not occur in the future.

We are very sorry to have caused you so much trouble.

We look forward to your continued patronage of Enty.

Enty SupportDesk

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Thank you for using Enty service.
Notice from the Enty Support Desk.

We are currently confirming that there is a failure that prevents the display of images throughout the service.
We apologize for any inconvenience this may cause you.

The our company development team is currently investigating the cause of this incident.
We will carry out the maintenance as soon as the investigation is completed, but we will inform you again if the service is suspended.

We have also received inquiries regarding this incident from the Enty Support Desk, but this notice will be replaced by an answer. We appreciate your understanding.

We apologize for the inconvenience and thank you for your cooperation.

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- Involved customers

All users

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- Identified defect (2022/10/6 as of 9 o'clock)

• Image data is not displayed for all services.
  (Images posted by creators, site background images, etc.)
• When you uploaded the image on the new article creation screen, the uploaded image is not displayed on the creation screen.

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[ Contact us ]
Enty SupportDesk Inquiry form
https://enty.zendesk.com/hc/ja/requests/new